Accessibility Statement
pursuant to Section 14 (1) No. 2 in conjunction with Annex 3 No. 1 of the German Accessibility Strengthening Act (BFSG)
BASF SE is committed to providing its digital services in an accessible manner in accordance with legal requirements. The basis for this is the Accessibility Strengthening Act (BFSG) and the underlying Directive (EU) 2019/882 of the European Parliament and of the Council of 17 April 2019 on the accessibility requirements for products and services (OJ L 151, 7.6.2019, p. 70), also known as the European Accessibility Act (EAA).
1. General Description of the Service in an Accessible Format
The website https://www.glysantin.com provides information about the GLYSANTIN® product portfolio. It enables users to explore products and identify suitable solutions based on criteria such as powertrain type, industry application, and regional availability.
The website also provides information on relevant product approvals and allows users to download documentation, including Safety Data Sheets, marketing materials, and brochures.
The website does not conduct sales transactions directly; however, it provides product‑related information and directs consumers to external sources where purchases can be made. No consumer contracts can be concluded directly through this website.
The website may direct users to external third-party websites where GLYSANTIN® products can be purchased by business customers or individual consumers. Any purchase transactions take place exclusively on those external websites.
2. Description and Explanation of How the Service is Carried Out
The landing page of https://www.glysantin.com offers users a directory to explore the website content. A simplified explanation of the different website components and functionalities in plain language is as follows:
2.1 About GLYSANTIN®
Clicking About GLYSANTIN® from the ribbon opens a new pane, enabling the user to select About GLYSANTIN® in the new pane to navigate to a new page and view all subordinate topics, or to select Brand History, Sustainability, Future Mobility, or Portfolio in the new pane which navigates the user directly to the respective subordinate topic pages.
2.2 Products
Clicking Products from the ribbon opens a new pane, enabling the user to select Products in the new pane which navigates the user to a new page to determine a respective GLYSANTIN® product based on user specified criteria, or to select Where to buy GLYSANTIN® in the new pane which navigates the user to a new page educating business or individual users on sourcing options, or to select Approvals in the new pane which navigates to a new page that lists global and regional approvals, or to select Download Center in the new pane which navigates to a new page that enables users input criteria to determine a document lookup.
2.3 Applications
Clicking Applications from the ribbon opens a new pane, enabling the user to select Applications in the new pane which navigates to a new page highlighting other application fields of GLYSANTIN®, or to select GLYSANTIN® WIND in the new pane which navigates the user to a new page dedicated to the product series of GLYSANTIN® WIND.
2.4 Contact Us
Clicking Contact Us from the ribbon opens a new pane, enabling the user to select Contact Us in the new pane which navigates to a new page enabling users to fill out information to get in contact with BASF SE and its affiliated companies (“BASF”), or to select Portal Registration in the new pane which navigates to a new page detailing how users can register for a customer portal, or to select Partnerships Community in the new pane which navigates to a new page detailing GLYSANTIN® cooperation models.
2.5 FAQ
Clicking FAQ from the ribbon opens a new pane, enabling the user to select FAQ in the new pane which navigates to a new page enabling users to view all frequently asked question subordinate topics, or to select Usage & Maintenance, Product Selection & Approvals, or Safety, Environment & Support in the new pane which navigates the user directly to the respective subordinate frequently asked question topic pages.
All aforementioned descriptions and explanations of how the https://www.glysantin.com website service is carried out are keyboard-accessible and supported with help texts.
3. Accessibility Measures
This website aims to comply with the accessibility requirements as defined in the regulation pursuant to Section 3 (2) BFSG and are based on the Web Content Accessibility Guidelines (WCAG) 2.1, Conformance Level AA. Internal evaluations indicate a high level of accessibility. Nevertheless, minor accessibility issues may occur.
We have implemented numerous technical and design measures to ensure equal access for users with different types of disabilities. These include but are not limited to:
Navigation and usability: Intuitive, understandable, and stable interface. All functions are accessible via keyboard without requiring a mouse. The service is designed to be perceivable, operable, understandable, and robust.
Findability and structure: Information is easily findable, consistently structured, and presented in a clear and understandable manner.
Visual accessibility: Information is not dependent on color alone. Texts are presented in appropriate font size and form, with sufficient contrast and adequate spacing between letters, lines, and paragraphs. Font sizes are scalable. Alternative text is provided for images and other non-text content.
Alternative formats and sensory channels: Information is provided in text formats suitable for generating alternative assistive formats and can be perceived through more than one sensory channel. Where applicable, content is available in written and auditory form.
Readability and cognitive accessibility: Clear structure, plain language, legible fonts, helpful error messages for form input, and compatibility with screen readers and other assistive technologies.
Hearing accessibility: No essential information is provided exclusively in audio form; the service is fully usable without hearing.
Motor accessibility: Operation does not require complex movements, precise motor control, or significant physical effort.
Health protection: Avoidance of potentially harmful visual effects, such as flashing or blinking animations.
Quality assurance: Regular audits and ongoing technical improvements are conducted to ensure continuous compliance and enhancement of accessibility and user experience.
4. Competent Supervisory Authority
The following independent authority is responsible for monitoring compliance with accessibility requirements:
Market Surveillance Office of the Federal States for the Accessibility of Products and Services (MLBF)
hosted by:
Ministry of Labour, Social Affairs, Health and Equality of the State of Saxony-Anhalt
Department 3 “Social Affairs and Occupational Safety”
Turmschanzenstraße 25
39114 Magdeburg
Phone: +49 391 567-4530
Email: mlbf@ms.sachsen-anhalt.de
Status: February 2026
5. Feedback and Contact Information
We are committed to continuously improving the accessibility and usability of our website. If you experience any accessibility barriers, encounter content that does not meet accessibility standards, or have suggestions for improvement, we welcome your feedback.
How to Provide Feedback:
You may contact us using the following channel:
Responsible for Accessibility
Fuel and Lubricants Communications
BASF SE
G-EVO - J550, Carl-Bosch-Strasse 38, 67056 Ludwigshafen am Rhein, Germany
Email: glysantin@basf.com
We will review your feedback as soon as possible and aim to provide a response within a reasonable timeframe.